How can field service technician teams speed up getting awesome at troubleshooting? How can they get more knowledge they need to diagnose and fix unplanned issues that come up in the field?

It may seem like a simple topic. Field notes for field technicians. But good notes can speed up your day, help the next guy or gal working on that gear -- and can even help managers see that you're worth promoting.

5 lessons I learned as a lead wind technician. How to be more productive and work better with your team.